Shipping Policy

Last Updated: October 14, 2026

Business Information

Brand: ZAVIRAR

Company Name:

Operated by Shenzhen Senpu Technology Co., Ltd.

Brand Representative: Chen Haimei

Business Address:

Room 467A, Beike Building, No. 59 Gaoxin South 9th Road, Gaoxin Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China

Email: service@zavirar.com

Phone: +86 12588631496

Website: https://zavirar.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

ZAVIRAR is owned and operated by Shenzhen Senpu Technology Co., Ltd.

Thank you for shopping with ZAVIRAR. We are committed to providing a smooth and reliable shopping experience for our customers. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, shipping fees, and related information.

1. Shipping Destinations

We currently provide shipping services to customers in the United States.

Orders can be delivered to most residential and commercial addresses within the United States. Some remote areas, restricted locations, or regions that cannot be serviced by our shipping carriers may not be available.

If we are unable to ship your order to the provided address, our customer service team will contact you as soon as possible.

2. Order Processing Time

All orders are processed after payment confirmation.

Processing Time: 1–3 business days

During peak seasons, holidays, promotional events, or unexpected circumstances, processing times may be slightly extended.

Order processing time is separate from shipping transit time.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

3. Shipping Methods & Delivery Time

We offer multiple shipping options depending on your order amount and destination.

Estimated delivery times below refer to transit time after the order has been processed and shipped.

Express Shipping

Estimated Delivery Time: 5–10 business days

Shipping fees:

  • Orders from $0.00–$48.99: $5.99

  • Orders of $49.00 and above: Free Express Shipping

Standard Shipping

Estimated Delivery Time: 8–15 business days

Shipping fees:

  • Orders from $1.00–$38.99: $2.99

  • Orders from $39.00–$48.99: Free Standard Shipping

Delivery times are estimates and may vary depending on:

  • Shipping carrier delays.

  • Weather conditions.

  • Public holidays.

  • Customs processing, if applicable.

  • Incorrect or incomplete delivery information provided by customers.

  • Other circumstances affecting transportation or fulfillment.

Delivery estimates are not guaranteed delivery dates. If an unexpected delay occurs, please contact our customer service team for assistance.

4. Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number when available.

Please allow 24–72 hours for tracking information to become available after shipment.

You can track your order using the tracking information provided in your shipping confirmation email.

If you have not received tracking information or your tracking status has not updated for an extended period, please contact us at:

Email: service@zavirar.com

Please include your order number so we can assist you more efficiently.

5. Shipping Fees

Shipping fees are calculated based on the order amount and selected shipping method.

Our current United States shipping rates are:

Shipping Method Order Amount Shipping Fee
Express Shipping $0.00–$48.99 $5.99
Express Shipping $49.00 and above Free
Standard Shipping $1.00–$38.99 $2.99
Standard Shipping $39.00–$48.99 Free

The final shipping cost will be displayed during checkout before payment confirmation.

The shipping options available for your order may depend on the delivery address and the shipping methods offered at checkout.

6. Shipping Origin & Fulfillment

Orders are fulfilled from available fulfillment locations based on inventory availability and the delivery destination.

Depending on product availability, orders may be shipped from facilities inside or outside the United States. The actual shipping origin may vary by order.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

7. Delayed or Lost Packages

Although we work with shipping carriers to deliver orders as efficiently as possible, unexpected delays may occasionally occur.

If your package:

  • Has not arrived within the estimated delivery timeframe.

  • Shows no tracking updates for an extended period.

  • Appears to be lost during transit.

  • Is marked as delivered but has not been received.

Please contact our customer service team at service@zavirar.com.

Include your order number and tracking number, if available. We will review the shipment status and assist you with the next steps.

A delivery scan does not automatically prevent us from reviewing a missing-package inquiry.

Depending on the circumstances and applicable law, an appropriate resolution may include further carrier investigation, a replacement, a refund, or another suitable solution.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please carefully check your:

  • Full name.

  • Shipping address.

  • Apartment or unit number.

  • City, state, and ZIP code.

  • Contact information.

If you notice an error, contact us immediately at service@zavirar.com.

We will make reasonable efforts to update your order before shipment, but address changes cannot be guaranteed once an order has entered fulfillment or has been shipped.

If a package is returned because of an incorrect or incomplete address, we will review the circumstances and communicate the available options.

Any additional shipping charges or reshipment arrangements will be communicated before proceeding and handled in accordance with applicable law.

9. Customs, Duties & Taxes

Orders shipped within the United States are generally delivered according to the shipping terms displayed at checkout.

Depending on the shipping origin and destination, international shipments may be subject to customs clearance, import duties, taxes, or other charges imposed by the relevant authorities.

Any applicable charges will be handled according to the information displayed at checkout and applicable law.

Customers are responsible for providing accurate delivery information. We will communicate relevant shipping or customs information when it is available to us.

10. Returns & Refunds

ZAVIRAR offers a 180-day return period starting from the date you receive your order.

The 180-day period begins on the date you actually receive the product, not the date you place the order or the date the order is shipped.

To request a return, contact service@zavirar.com within the applicable return period and provide your order number, the item you wish to return, and the reason for your request.

Please wait for return instructions before sending any product back. Our customer service team will provide the appropriate return address and shipping instructions.

For preference-based returns, customers are responsible for return shipping costs where permitted by applicable law.

For products that arrive damaged, defective, incorrect, or materially different from their description, we will provide an appropriate resolution without additional return shipping costs to the customer for that issue.

Approved refunds will generally be issued to the original payment method. Refunds will be initiated within 5–10 business days after the returned item has been received and inspected, unless a different process or timeframe is communicated for a return that does not require the item to be shipped back.

The time required for the funds to appear in your account may depend on your bank or payment provider.

For complete information about return eligibility, refund processing, and applicable conditions, please review our Return & Refund Policy.