Contact Us

Last Updated: October 14, 2026

Business Identity

ZAVIRAR is owned and operated by Shenzhen Senpu Technology Co., Ltd.

  • Brand Name: ZAVIRAR

  • Legal Company Name: Shenzhen Senpu Technology Co., Ltd.

  • Brand Representative: Chen Haimei

  • Business Address: Room 467A, Beike Building, No. 59 Gaoxin South 9th Road, Gaoxin Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China

  • Official Website: https://zavirar.com

Customer Support

For questions about products, orders, shipping, returns, refunds, or privacy, please contact our customer support team.

Email: service@zavirar.com
Phone: +86 12588631496
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Please include your order number when contacting us about an existing purchase.

How Can We Help You?

Product and Order Inquiries

For questions about our cosmetic products, product availability, payments, or order confirmation, email service@zavirar.com.

If you need to change or cancel an order, contact us as soon as possible. Changes or cancellations cannot be guaranteed after an order has entered fulfillment or been dispatched.

Shipping and Tracking

For shipping questions, delivery delays, tracking problems, or missing packages, contact us with your order number and tracking number, if available.

Our current United States shipping options are:

Shipping Method Eligible Order Amount Shipping Fee
Standard Shipping $1.00–$38.99 $2.99
Free Standard Shipping $39.00–$48.99 Free
Express Shipping $0.00–$48.99 $5.99
Free Express Shipping $49.00 and above Free

Available shipping methods and final charges are displayed at checkout. Delivery estimates depend on the selected service, destination, and carrier.

Returns and Refunds

Eligible purchases may be returned within 180 calendar days from the date you receive your order.

The 180-day return period starts on the date you actually receive the product, not the date you place the order or the date it ships.

To request a return or refund, email service@zavirar.com within the applicable return period and provide your order number, the product concerned, and the reason for your request.

Please wait for our return instructions before sending any product back. Return eligibility, shipping costs, and refund processing are governed by our Return & Refund Policy and applicable law.

If your product arrives damaged, defective, incorrect, or materially different from its description, please contact us so we can review the issue and provide an appropriate resolution.

Privacy Inquiries

For questions about our Privacy Notice or requests concerning your personal information, contact service@zavirar.com. Please provide only the information reasonably necessary for us to understand and process your request.

Contact Information

For all inquiries, please use the official contact details listed in the Customer Support section above.

We appreciate your interest in ZAVIRAR and are committed to providing clear information and helpful customer service.