Privacy Notice

Last Updated: October 14, 2026

1. Business Identity

This website, zavirar.com, is owned and operated by Shenzhen Senpu Technology Co., Ltd. under the brand name ZAVIRAR.

Business Information Details
Brand Name ZAVIRAR
Legal Company Name Shenzhen Senpu Technology Co., Ltd.
Business Address Room 467A, Beike Building, No. 59 Gaoxin South 9th Road, Gaoxin Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Website https://zavirar.com
Privacy & Customer Support Email service@zavirar.com
Customer Support Phone +86 12588631496
Customer Support Hours Monday–Friday, 9:00 AM–6:00 PM PDT
Brand Representative Chen Haimei

In this Privacy Notice, “ZAVIRAR,” “we,” “us,” and “our” refer to Shenzhen Senpu Technology Co., Ltd., the operator of the ZAVIRAR online store. “You” and “your” refer to visitors, customers, and other individuals whose personal information we process in connection with our website and services.

This Privacy Notice explains how we collect, use, disclose, retain, and protect personal information when you visit zavirar.com, purchase our products, contact customer support, or otherwise interact with our services.

2. Scope of This Privacy Notice

ZAVIRAR specializes in eyebrow makeup, eye makeup, and related cosmetic products.

This Privacy Notice applies to personal information collected through our website, online store, order and payment processes, customer support communications, and related business activities.

It should be read together with our Terms of Service and other applicable store policies. If a separate privacy notice applies to a specific service or activity, that notice will also apply to the extent described in it.

3. Personal Information We Collect

The information we collect depends on how you interact with our website and which services you use.

3.1 Information You Provide Directly

When you place an order, contact us, or otherwise interact with our store, you may provide:

  • Contact information: name, email address, telephone number, and shipping or billing address.

  • Order information: products purchased, order number, transaction details, delivery information, and return or refund requests.

  • Customer support information: messages, inquiries, complaints, and information you choose to provide when requesting assistance.

  • Account information: account details and preferences, if account registration or related features are available.

  • Other information: information you voluntarily provide through forms, surveys, or other website features.

Please avoid sending sensitive personal information unless it is reasonably necessary for your request.

3.2 Payment Information

Payments may be processed by third-party payment providers available at checkout.

We may receive transaction-related information, such as payment status, transaction references, payment method type, and limited payment details necessary to administer your order.

Your payment card details or other sensitive payment credentials may be collected and processed directly by the relevant payment provider. We do not claim to store complete payment card details unless our actual payment processing arrangements require and support that activity.

Payment providers process information under their own applicable terms and privacy notices.

3.3 Information Collected Automatically

When you visit zavirar.com, certain information may be collected automatically through website technologies and server logs, including:

  • IP address and approximate location derived from it.

  • Browser type, device type, operating system, and language settings.

  • Pages viewed, links clicked, and interactions with website features.

  • Referring pages, visit timestamps, and session-related information.

  • Website performance, diagnostic, and security information.

  • Cookie identifiers and similar technology identifiers, where applicable.

The information collected depends on your device, browser settings, the website features you use, and the technologies enabled on our store.

3.4 Information from Third Parties

We may receive information from service providers and business partners involved in operating our store, processing payments, preventing fraud, delivering orders, measuring website performance, or providing customer support.

For example, a payment provider may provide payment confirmation, while a shipping provider may provide delivery status and tracking information.

We use such information for the purposes described in this Privacy Notice and as permitted by applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes:

4.1 Order Processing and Fulfillment

To process purchases, confirm transactions, arrange shipping, provide tracking information, manage returns and refunds, and communicate with you about your order.

4.2 Customer Support

To respond to questions, investigate complaints, resolve delivery problems, review product concerns, and provide assistance with returns, refunds, or other requests.

4.3 Website Operations

To operate, maintain, troubleshoot, and improve our website, checkout experience, product pages, and customer service processes.

4.4 Payments, Security, and Fraud Prevention

To verify transactions, detect suspected fraud, protect accounts and systems, investigate suspicious activity, and protect our customers and business.

4.5 Communications

To send order confirmations, shipping notifications, refund updates, customer service responses, and other transactional communications.

Where required by law, we will obtain appropriate consent before sending marketing communications. You may opt out of marketing emails using the unsubscribe instructions provided in those messages, where available. Opting out of marketing does not prevent us from sending essential communications concerning your orders or transactions.

4.6 Legal and Business Requirements

To comply with applicable laws, respond to lawful requests, maintain necessary business records, establish or defend legal claims, and enforce our contractual rights.

4.7 Analytics and Advertising

Where enabled and permitted by applicable law, we may use analytics or advertising technologies to understand website usage, measure marketing performance, and improve our services.

Non-essential cookies and similar technologies will be handled according to applicable consent requirements and our cookie settings.

We do not represent that every technology or advertising feature described in this section is active at all times. Actual processing depends on the tools configured on our website.

5. Cookies and Similar Technologies

Cookies are small files stored on your device. Similar technologies may include pixels, tags, scripts, and other tools that help websites operate and understand usage.

Depending on the technologies enabled on zavirar.com, we may use these tools to:

  • Essential functions: maintain shopping cart contents, support checkout, manage sessions, and protect website security.

  • Preferences: remember selected settings and improve your browsing experience.

  • Analytics: understand traffic, visitor interactions, and website performance.

  • Advertising: measure campaigns or support advertising activities, where applicable.

You can manage cookies through your browser settings. You may also use any cookie preference or consent controls provided on our website.

Blocking certain cookies may affect shopping cart functionality, checkout, or other website features.

Where consent is legally required for non-essential cookies or similar technologies, we will seek that consent before using the relevant technologies.

6. How We Share Personal Information

We do not sell personal information to third parties in exchange for money. However, some privacy laws define “sale,” “sharing,” or targeted advertising more broadly than an ordinary monetary sale. Where such definitions apply to our activities, we will honor the applicable legal requirements and available consumer choices.

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Notice.

6.1 Shopify and Website Service Providers

Our online store is hosted on Shopify. Shopify and relevant service providers may process information needed to operate the store, facilitate checkout, maintain security, and provide related platform services.

You can review Shopify's privacy information at:

https://www.shopify.com/legal/privacy

6.2 Payment Providers

Payment processors may receive information necessary to authorize, process, verify, or refund transactions and prevent payment fraud.

6.3 Shipping and Fulfillment Providers

Carriers, fulfillment partners, and related service providers may receive the name, shipping address, contact details, order information, and other information needed to prepare, transport, and deliver your order.

6.4 Customer Support and Technical Providers

We may use service providers to manage customer communications, technical support, website maintenance, fraud prevention, and other operational activities.

6.5 Analytics and Advertising Providers

Where applicable, analytics and advertising providers may receive information about website activity or advertising interactions in accordance with the technologies enabled on our website and applicable law.

6.6 Legal, Regulatory, and Business Transactions

We may disclose information when required by law, in response to valid legal processes, to protect legal rights and safety, or in connection with a merger, restructuring, financing, or transfer of business assets, subject to applicable legal requirements.

We do not authorize service providers to use personal information for purposes unrelated to their permitted services, except as allowed by law or separately disclosed to you.

7. International Data Transfers

Shenzhen Senpu Technology Co., Ltd. is located in China, and our website may use Shopify and other service providers operating in different countries or regions.

As a result, personal information may be transferred to, stored in, or processed in countries other than the country where you reside. Those countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

These safeguards may include contractual protections or other legally recognized transfer mechanisms, depending on the circumstances.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, subject to applicable legal requirements.

Retention periods depend on the type of information, the purpose for which it was collected, and any relevant legal or operational needs.

For example:

  • Order and transaction records may be retained to administer purchases, refunds, accounting, fraud prevention, and legal obligations.

  • Customer support communications may be retained to respond to inquiries, resolve disputes, and maintain relevant service records.

  • Technical and security logs may be retained for troubleshooting, security monitoring, and fraud prevention.

  • Marketing preferences and consent records may be retained as necessary to respect your choices and demonstrate compliance.

Our store offers a 180-calendar-day return window for eligible purchases, beginning on the date the customer receives the order. Relevant order and customer support records may be retained as reasonably necessary to administer returns and refunds during that period and resolve related matters.

The 180-day return period is a store return policy; it is not a promise that all personal information will be deleted after 180 days.

When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law, subject to lawful retention requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access restrictions, appropriate service-provider arrangements, security monitoring, and the use of security features available through our e-commerce platform and other relevant systems.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal information incident occurs, we will take appropriate steps as required by applicable law.

10. Your Privacy Rights

Depending on your location and the laws applicable to your personal information, you may have certain rights, which may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate personal information.

  • Requesting deletion of personal information, subject to applicable exceptions.

  • Requesting a copy of certain personal information in a portable format.

  • Objecting to or requesting restrictions on certain processing activities.

  • Withdrawing consent where processing is based on consent.

  • Opting out of certain targeted advertising, sale, or sharing activities, where applicable.

  • Appealing a privacy request decision where required by applicable law.

  • Exercising applicable rights without unlawful discrimination or retaliation.

These rights are not absolute and may be subject to legal exceptions, identity verification, and other requirements.

10.1 How to Submit a Privacy Request

To submit a request relating to your personal information, email:

service@zavirar.com

Please include enough information for us to understand your request. We may ask for additional information to verify your identity or confirm your authority to act on behalf of another person.

We will review and respond to requests within the time limits required by applicable law. If we cannot fulfill a request, we will explain the decision where legally required and provide information about any available appeal process.

You do not need to create an account to contact us about a privacy request.

10.2 Marketing Preferences

You may unsubscribe from promotional emails by using the unsubscribe link in the relevant message, where available.

Even if you opt out of marketing, we may continue to send necessary transactional communications, such as order confirmations, shipping updates, or information about refunds and customer service requests.

11. Additional Information for California Residents

If you reside in California and the California Consumer Privacy Act, as amended, applies to our processing of your personal information, you may have additional rights.

Depending on the circumstances, these rights may include the right to know certain information about the personal information we collect, use, disclose, sell, or share; the right to request deletion or correction; and the right to opt out of certain sales or sharing of personal information.

California residents may also have the right to limit certain uses and disclosures of sensitive personal information, where applicable, and the right not to be discriminated against for exercising privacy rights.

11.1 Categories of Information

Depending on your interactions with our store, the categories of personal information we may collect include:

  • Identifiers, such as name, email address, IP address, and shipping address.

  • Customer records, such as contact and transaction information.

  • Commercial information, such as products purchased, order history, and return requests.

  • Internet or electronic network activity, such as browsing interactions and website usage.

  • Approximate geolocation derived from IP address, where available.

  • Inferences drawn from website activity or preferences, where applicable.

We collect these categories from you, your device, and relevant service providers, as described in Section 3.

We use and disclose them for the business and operational purposes described in Sections 4 and 6.

We do not intentionally collect every category of personal information from every visitor. The information processed depends on the services and technologies actually used.

11.2 Requests and Opt-Out Choices

To exercise applicable California privacy rights, contact service@zavirar.com.

If we engage in activities legally classified as selling or sharing personal information, we will provide any required notice and applicable opt-out mechanism.

We will not deny goods or services, charge different prices, or provide a different level or quality of service solely because you exercised a privacy right, except as permitted by applicable law.

12. Children's Privacy

Our website and products are intended for a general consumer audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required authorization. If we become aware that we have collected such information in a manner that violates applicable law, we will take appropriate steps to delete it or otherwise address the issue.

If you believe a child has provided personal information to us, please contact service@zavirar.com.

Where additional protections apply to teenagers or other minors under applicable law, we will follow those requirements.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment, shipping, social media, or other service-provider platforms.

Those third parties may collect and process information under their own privacy notices and terms. We encourage you to review their notices before providing personal information directly to them.

This Privacy Notice does not govern independent third-party websites that we do not control.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business operations, website technologies, service providers, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes will be communicated through the website or other appropriate means when required by applicable law.

The revised notice will apply from its stated effective date, subject to applicable legal requirements.

We encourage you to review this page periodically to understand how your personal information is handled.